GENERAL TERMS OF BUSINESS

Introduction

1.1. These General Terms of Business ("Terms") govern the use of the e-commerce website ("Website") operated by Lusso Mundo ("we", "us", or "our"), a company incorporated under the laws of the United Arab Emirates, with its registered office in Dubai.

1.2. By accessing or using our Website, you ("User", "you", or "your") agree to be bound by these Terms, our Privacy Policy, and any other applicable laws and regulations.

1.3. We reserve the right to modify these Terms at any time without prior notice. You should review these Terms periodically to ensure you are aware of any changes. Your continued use of the Website constitutes acceptance of the modified Terms.

Eligibility

2.1. To use our Website, you must be at least 18 years old and have the legal capacity to enter into binding contracts under applicable UAE law. By using our Website, you represent and warrant that you meet these requirements.

User Accounts

3.1. To make a purchase on our Website, you may be required to create a User account. You agree to provide accurate and complete information during the registration process and to update such information as necessary.

3.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

Orders, Prices, and Payments

4.1. All orders placed through our Website are subject to acceptance by us. We may, at our sole discretion, refuse or cancel any order for any reason.

4.2. Prices displayed on our Website are subject to change without notice. All prices are inclusive of any applicable UAE taxes.

4.3. Payments must be made in UAE Dirhams (AED) or any other applicable accepted currency using an accepted payment method. We use secure third-party payment processors to handle all transactions. By submitting your payment information, you authorize us to process your payment through these processors in accordance with their respective terms and conditions.

Delivery and Returns

5.1. We will deliver your order to the shipping address provided during the checkout process. We are not responsible for any delay, loss, or damage caused by incorrect or incomplete shipping information.

5.2. Delivery times are estimates only and are not guaranteed. We are not liable for any delays in delivery.

5.3. You may return or exchange eligible items in accordance with our Return and Exchange Policy, which forms part of these Terms.

Intellectual Property

6.1. All content on our Website, including but not limited to text, graphics, logos, images, and software, is our property or that of our licensors and is protected by UAE and international copyright, trademark, and other intellectual property laws.

6.2. You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use our Website for personal, non-commercial purposes. Any other use, copying, or distribution of the Website content is strictly prohibited without our prior written consent.

Limitation of Liability

7.1. To the fullest extent permitted by law, we exclude all liability for any loss or damage, whether direct, indirect, or consequential, arising out of or in connection with your use of our Website, your reliance on any information or content provided on our Website, or any products or services purchased through our Website.

Governing Law and Dispute Resolution

8.1. These Terms, and any disputes or claims arising out of or in connection with them, shall be governed by and construed in accordance with the federal laws of the United Arab Emirates and the local laws and regulations of the Emirate of Dubai, without regard to their conflict of law provisions.

8.2. Any disputes, controversies, or claims arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by arbitration in accordance with the Arbitration Rules of the Dubai International Arbitration Centre (DIAC). The number of arbitrators shall be one, and the language of the arbitration shall be English.

8.3. The arbitration award shall be final and binding upon both parties. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Severability

9.1. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall remain in full force and effect.

Waiver

10.1. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Lusso Mundo.

Entire Agreement

11.1. These Terms, along with our Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and us with respect to your use of our Website and supersede all prior or contemporaneous understandings, agreements, or communications, whether written or oral.

Contact Information

12.1. If you have any questions or concerns about these Terms or our Website, please contact us at info@lussomundo.com or +971 56 955 1094.

Last updated: 27 April 2023